NASHVILLE, Tenn. (TSU News Service) – Tennessee State University has a new automated system that will significantly reduce wait time for students eager to know about their accepted credit hours. University officials say Parchment Raptor allows students to receive news about their credit evaluations within minutes, compared to waiting days. This will benefit transfer students and those who take college courses while still in high school.
TSU is the first public institution in the State to use the cutting-edge transcript processing software. The Registrar Office launched the Parchment Raptor on August 5.
Click here to watch Dr. Deams discuss the Parchment Raptor launch:
“We are excited to announce the launch of this new feature that automates the collection, data extraction, and integration of transcripts into Student Information Systems,” said Dr. Verontae Deams, TSU’s Associate Vice President and University Registrar.
“This collaboration with Parchment Raptor not only enhances efficiency and accuracy but also significantly reduces processing time, providing a seamless and improved experience for students and academic advisors alike.”
Previously, the process of receiving and evaluating transcripts could take anywhere from several hours to days. Now, with the automation powered by artificial intelligence, that timeframe has been decreased to just two minutes. Upon submission of their transcript, students receive an automated message notifying them that their transcript has been evaluated, along with the option to review their course credits through their DegreeWorks or MyTSU account.
Transfer students like Cameron Felker, a music major from Chicago, and Sheldon McMillan, a supply chain management major from Atlanta, are excited about the new system, despite having experienced the longer waiting periods themselves.
Felker, who transferred from the University of Memphis, recalls waiting nearly a month for an update on his transcript. “I would check almost two to three times a week to see if it came across,” he said. “With this automated system, it will make it way easier for students.”
McMillan had a similar experience, saying he waited over a month for answers regarding his credits from an online program. “I am glad that students coming after me will not have to deal with the same delays that I experienced.”
Prior to partnering with Parchment, TSU processed and managed transcripts manually, often times labor-intensive based on the number of credits and institutions that students had previously attended.
For more information on records and registration or to learn more about the Office of the Registrar, visit TSU Records and Registration.