Four students from thecollege of business department of economic and finance will be headed to New York next year to compete as finalist in a Morgan Stanley HBCU Wall Street Exchange Case Competition.
Dr. Izadi and finalist during the Exchange Case Competition.
The students who were selected to advance in the next round of the competition are Leandra Sanchez and Jalen Hatton, who are both seniors studying finance, from Taos, NM, and Columbus, OH. Mylan Townsel, a senior from Memphis, majoring in economics and finance, and Julian Mitchell, a junior from Jackson, MS, also studying economics and finance.
Tennessee State University is one of four finalist out of 13 HBCUs who participated in the competition.
Hatton said he is more than proud to be a finalist representing the university. “It was a real team effort and we did our best,” Hatton says. “It’s a blessed feeling. The case scenario was a real world example … and it took a lot of collaboration and research.”
Students were given a case study to present and had three weeks to prep for the first round of judging. Morgan Stanley’s central regional judging committee selected four university’s as finalists to attend the Professional Development Bootcamp and Regional Case Competition.
TSU’s competition team sent a PowerPoint and video of their presentation for the finance scenario case study and were selected to advance to the next round in New York.
Townsel said with many other HBCUs being apart of the competition, he was in shock when he was notified about being a finalist. “It was much of a surprise,” Townsel said. “We worked hard and put in a lot of effort and time. I look forward to meeting with Morgan Stanley representatives and getting able to go to New York.”
Dr. Selma Izadi
Dr. Selma Izadi, assistant professor of finance, in the college of business formed and advised the finance team of undergraduate students. “The team worked very diligently on the Wall Street Exchange Case … this is a great opportunity,” Izadi says. “The students invested a lot of time, including late night meetings, doing research, preparing this report, and recording the video.”
The case study was presented to Morgan Stanley representatives via zoom earlier this semester.
TSU alum Chuck West, who is a financial advisor for Morgan Stanley, is apart of the companies HBCU initiative committee and his goal was to ‘advocate for TSU students.’ “This opportunity is getting more kids to work for Morgan Stanley,” West says. “This is just a small step on the grand scheme of getting our graduates hired.”
Chuck West
The students will have an all-expense paid trip to New York to present their case study findings and networking opportunities to land employment after graduation.
TSU students will be competing against Texas Southern University, Jackson State University, and Florida Memorial University. The official date of when the competition will take place in New York has not been announced as of Dec. 2022.
About Morgan Stanley
Morgan Stanley is a financial services company. Corporations, organizations, and governments rely on Morgan Stanley as a global leader in investment banking. The company advises clients on transactions including mergers, acquisitions, restructurings, initial public offerings (IPOs), convertibles, share repurchases, debt offerings, derivatives and more.
NASHVILLE, Tenn. (TSU News Service) – It’s a singers dream to perform at Carnegie Hall in New York City in front of thousands. For the TSU Meistersingers, it was on their Christmas wish list – a once in a lifetime experience that has come to fruition sooner than expected.
Next May, for the first time ever, 11 members of the TSU Meistersingers are set to participate in a festival performance with MidAmerican Productions at Carnegie Hall.
The premier chamber choral ensemble is raising $20,000 to make the trip of a lifetime to perform with professional orchestras.
Dr. Dunsavage left, and a few of TSU Meistersingers students after a performance at the McKendree United Methodist Church in downtown Nashville.
TSU senior Dominic Davidson, who is a voice major, says he looks forward to the choir raising the funds to be able to participate in a life changing experience. “I have actually always dreamed of performing at Carnegie Hall ever since I was a child,” Davidson of Hendersonville, says. “As a choir, we have always wanted this kind of opportunity. We love singing, we love music, and we love the power that singing gives us and brings to others.” The tenor singer says performing at Carnegie Hall will give him a new level of confidence and a greater appreciation for his gift of singing.
Marla Lowery of Knoxville says she was in disbelief when they received the news about the performing. Lowery, a sophomore studying political sciences, says she has never performed in front of a crowd of thousands. “It will be great to network with other schools and to see how orchestras practice up until the actual performance day. This will be exciting,” Lowery, says. The alto singer has been hitting notes since elementary school and looks forward to showing off her vocal skills in New York.
Rhameek Nelson, a senior music education major, says this experience will be an opportunity to better his education and bring exposure to HBCUs. “TSU has never done anything like this before,” Nelson says. “This will take our choir to the next level. The experience will show that … people who look just like me will have the same opportunity here at TSU. I chose TSU, and now they chose me to travel and perform to Carnegie Hall … this is a once in a lifetime opportunity,” says Nelson of Georgia.
TSU Meistersingers during their last performance of the Fall semester.
Director of Choral Activities, Dr. Angelica Dunsavage, says she is just as excited as this will also be her first time performing at Carnegie Hall.
“To be able to do a work, especially with a professional orchestra on the stage of Carnegie Hall is going to be a really amazing experience for the students,” Dunsavage says.
“We would like the community’s help to be able to get us there.”
So far, the choir has raised $3,500 by performing at cooperate and church events, along with small fundraisers on campus. Dunsavage says this experience will open doors to endless possibilities for the students and their careers.
The $20,000 will cover airfare, housing and participation for the Carnegie Hall performance. The students are slated to stay in New York for the event May 10-14, 2023.
Where are our state and federal leaders when it comes to the challenges facing Tennessee State University, Nashville’s only public state-funded HBCU?
Gov. Bill Lee campaigned hard on his work with prison-outreach group Men of Valor, highlighting the stark contrast between the haves and the have-nots. He should be aware of the challenges facing Black students and how hard it is — regardless of the color of your skin — to get a college education when coming from a disadvantaged background. TSU and its student population are overcoming hurdles, but our leaders have yet to lift a finger to help.
Tennessee’s senior U.S. Sen. Marsha Blackburn has also been quiet on the subject — though she has in recent months made her opinion on a well-educated Black woman quite clear. The nation was taken aback by her mistreatment of Supreme Court Justice Ketanji Brown Jackson during Jackson’s confirmation hearing, asking if the judge had a “hidden agenda” and inspiring headlines such as Newsweek’s “Marsha Blackburn accused of racism over Ketanji Brown Jackson questions.” What a proud moment to be a Tennessean. While Blackburn has not made her opinion of TSU President Dr. Glenda Glover public, she may have similar unfounded suspicion of another Black woman in a position of leadership and responsibility.
It’s no secret that one of TSU’s greatest challenges has been the expense of providing a solid education. Nashville’s meteoric growth has been a challenge for many residents, and city growth has a large impact on an urban university with housing and educational responsibilities. When families find it difficult to find and keep homes in Nashville, the challenges facing an urban university are just as great. Combine that with the recent surge in TSU’s enrollment, and the school now has one of the best problems you can have: surging attendance, with more students than they’ve ever seen before. High praise for TSU, but it is indeed a logistical challenge.
TSU was recently in front of the state Senate’s Finance, Ways and Means Committee to discuss the framework for financial support for additional student housing. But as Tennessee Lookout’s Sam Stockard recently pointed out, the “outrage over TSU was outrageous.” Instead of discussing the logistics of a clearly needed student housing increase, this 10-member committee — notably composed of nine Republicans and a single Democrat — grilled TSU over years-old financial audit findings.
TSU has worked diligently to increase enrollment, and has achieved a dramatic increase of 2,000 more incoming freshmen this year. The treatment TSU received was out of line. The school deserves more respect and simply excels at recruiting new students. “TSU’s biggest sin,” writes Stockard, “appears to be a strong marketing program and an inability to say no.”
Some have pointed out that other schools — namely UT-Knoxville — would never have been treated this way. I have to agree. I love both schools and have supported them for many years, but the treatment Dr. Glover received from our state legislators was uncalled for. Dr. Glover is a rare find in the educational field. How rare? She has no peer in Tennessee’s other public universities. Out of every public university in the state of Tennessee, only two are led by a woman, and only two are led by a person of color. How many are led by a woman of color? One. Dr. Glover is the only Black woman to lead a public university in Tennessee. This is how we treat someone with a hard-earned and well-deserved position of authority? I agree with Stockard’s comment that UT-Knoxville President Randy Boyd would never have been treated this way — and I suspect that the other eight white men in charge of our public universities wouldn’t have been treated this way, either.
Increasing enrollment is the primary goal of our public educational institutions. Nearly a decade ago, former Gov. Bill Haslam’s “Drive to 55” program was implemented with the goal of having 55 percent of all Tennesseans earn a post-secondary degree or certificate by 2025. TSU has arguably done more than its fair share of the work to reach that high bar, which was set back in 2013. They were charged with increasing enrollment, and that’s exactly what they’ve done.
The bottom line is this: TSU’s housing needs are real. They deserve help from the state, they deserve better treatment from our state legislators, and they deserve better from our state government as a whole.
NASHVILLE, Tenn. (TSU News Service) – He’s been fighting fires in Nashville for 11 years. But now, Edwin Feagins Jr., is one degree hotter after securing his diploma from Tennessee State University this week.
Feagins of Nashville, received a bachelor’s degree in human performance sports sciences with a concentration in exercise sciences. A milestone that he was once told that he couldn’t accomplish. After graduating high school from Pope John Paul II Preparatory School in Hendersonville, he began his higher education journey at The University of Tennessee at Chattanooga (UTC) in 2007.
Edwin Feagins Jr. (Photo by Ryan H from Ryanhmedia)
Feagins started off his first semester of college with a .7 GPA.
“My freshman year of college was a lot of newfound freedom and responsibility,” Feagins says. “I wasn’t a focused student at the time. And I was told by my advisor that four years of college isn’t for everyone.” Feagins said he was placed on academic suspension shortly after. But he knew he was capable of walking the stage eventually. Feagins re-enrolled at UTC and continued his studies there for three years, until he was accepted into the Nashville Fire Training Academy in 2011.
Feagins, 33, says his grandmother, who is a former Memphis educator, was proud of him for being a fireman, but told him to finish what he started by graduating college.
A holiday portrait of the Feagins family. (Photo submitted)
“I wanted to fulfill that promise for her,” he says.
Feagins received his associates of applied science degree in fire science at Volunteer State Community College in 2014. Four years later, he enrolled at TSU. “I went searching for that newfound freedom (at UTC) but in retrospect, I should have leaned on my resources that I had available to me right here at home,” Feagins says. “I am excited and extremely grateful for the opportunity to even attend TSU.”
It was difficult being a non-traditional student while sometimes working 24-hour shifts, but he kept faith and believed in himself, Feagins says, graduating with a 3.3 GPA.
He noted that he had instructors at the university like Dr. Jason Smith, that kept him going. “His passion is beyond the degree,” says Smith, the department chair of the human performance and sports sciences department. “The degree was important for him to continue giving back to the community. Edwin has devoted a lot of his time to the community and to people that are in need,” Smith continued.
Edwin Feagins Jr., has been with the Nashville Fire Department more than 10 years.
“He has a servant heart.”
Smith says that Feagins has extended his services by becoming an adjacent professor next semester, teaching CPR courses at the university.
District Chief of the Nashville Fire Department Moses Jefferies IV describes Feagins as a hard worker who has been a ‘tremendous asset’ to the fire department.
“Along with his work, he has shown dedication and a level of commitment that is consistent with the Nashville Fire Department to prepare its members physically to be able to do the job and deliver the best service possible to the citizens,” Jefferies says.
“He’s just really a great guy.”
In the near future, Feagins says he looks forward to creating health initiatives centered around fire fighter fitness with wellness and health disparities.
When Adam Traoré receives his master’s degree from TSU this Saturday in agricultural sciences, he wouldn’t be walking the stage only for himself, but as a first-generation college student. By getting his degree, Traoré’s is also fulfilling the dream of his family as well.
The child of a West African immigrant father, Traoré says obtaining his second degree from Tennessee State University means everything to himself, his parents Habib and Mattie Traoré and his younger brother.
Adam. M. Traoré creating endophyte-colonized sweet sorghum plants in Dr. Ondzighi’s greenhouse at TSU. (Photo submitted)
“He knew that moving to the U.S. would provide opportunities for us that aren’t as easily accessible in his country,” Traoré says, referring to his father. “That sentiment has always motivated me to recognize the opportunities I am given, and appreciate the sacrifices that both my mom and dad made to get me where I am today.”
The 24-year-old Knoxville native describes this moment as ‘surreal.’
“I went directly from undergrad after graduating early and went straight into my master’s. To be so young and have job opportunities lined up afterward, it feels good.”
In 2017, Traoré came to TSU to study agricultural sciences as an undergrad and followed that up immediately with his graduate program, with a concentration in biotechnology.
He finished his master’s program with a 3.6 GPA.
Adam Traoré. (Photo by SupermaPhotography)
Months before the upcoming graduation, Traoré received great job offers. One of which, from the federal government for a biosecurity position and another within the Alabama Department of Forensic Sciences as a drug chemist. Traoré says he has not made a final decision on which job to take just yet.
Traoré says his family and loved ones have supported his educational journey every step of the way, but also credits his TSU advisor, Dr. Christine Ondzighi, for his progress and success in undergraduate and grad school.
“Adam is a very good student,” says Ondzighi, an associate professor in Department of Agricultural and Environment Sciences.
“Coming from TSU, and coming from my lab, I am very proud of that.” She noted that the early job offers Traoré has received speak volume of his work ethic and the talents the university produces. He is a great person, super enthusiastic and passionate. I am very proud of him on graduating and he is so far deserving.”
Adam Traoré says as a first-generation college student he looks forward to paving the way for his family and to inspire his younger brother Maleek. (Photo submitted)
In addition to Traoré academic achievements at TSU, he is also a mentor with the Tennessee Louis Stokes Alliance for Minority Participation (TLSAMP) program. He is a member of Collegiate 100, Minorities in Agriculture, Natural Resources, and Related Sciences (MANRRS), and a member of Alpha Phi Alpha Fraternity, Inc. Traoré looks forward to being a role model to his younger brother, Maleek, who is a senior at Maryville High School.
Traore’ is one of 269 graduate students receiving master’s degrees during TSU’s fall commencement on Saturday, December 3, 2022. MSNBC television host and political analyst Symone D. Sanders-Townsend will deliver the keynote address.
NASHVILLE, Tenn. (TSU News Service) – Cynthia Jones will receive a bachelor’s degree in business administration next week from Tennessee State University. It is a milestone of success that started three decades ago for 60-year old Jones, but one she says was well worth the wait.
“I have always wanted to graduate from TSU,” Jones, a Louisville, Kentucky, native says.
Fall 2022 graduateCynthia Jones will receive a bachelor’s degree in business administration with a concertation in supply chain management. (Photo by Jonathan’s Photography)
As graduation approaches, Jones says the feeling is amazing. “I am still trying to wrap my mind around this,” she says. The motivation behind her milestone, she says, is her only child Michael Jones, and her faith.
In 1980, Jones graduated from Springfield High School in Robertson County and began her higher education journey at Nashville State Community College. She eventually enrolled at TSU in 1991 but had to drop out due to financial hardships and seek employment. Jones worked in supply chain but was let go after 14 years due to company reorganization. Jones faced a number of difficulties prior to and immediately after losing her job.
“My brother passed (away) six months before they released me, and my mother passed seven days after (losing my job),” Jones says. After taking care of her loved ones’ affairs, she got back into the work force but for a significantly lower pay. Although she had the experience for employment opportunities, Jones didn’t have the degree.
Cynthia Jones. (Photo by Jonathan’s Photography)
“Nobody paid me what I made before,” she says. “My salary was 38 percent less than what I made at my previous job.”
But Jones kept her faith.
Always a Tiger at heart, Jones reflected on a promise she made to herself years before about walking across the stage one day. “Give your battles to God and keep it going,” she says. “It’s never too late.”
Jones son, Michael, 28, said he has always seen his mother work hard, and to see her walk across the stage on Dec. 3, will be something to remember.
“She has been talking about graduating college since I was a baby,” says Michael. “She has always been a fan of TSU, so I know this is big for her. I am excited and happy that she is finally doing it.”
Cynthia’s son, Michael Jones says he is proud to be able to witness his mother walk across the stage. (Photo submitted)
Jones says there has been many lows throughout her journey with losing majority of her siblings over time, as well as her mother, but she knows her family will be watching over her as she receives her degree.
“They are still here in spirit.”
Jones will be one of nearly 600 undergraduate and graduate students who will receive their diploma in the Gentry Center Complex. The ceremony starts at 9 a.m.
Those attending the commencement program are encouraged to wear masks as precaution against the COVID-19, flu and RSV viruses going around. For more information on fall commencement, visit https://www.tnstate.edu/records/commencement/ .
NASHVILLE, Tenn. (TSU News Service) – Tennessee State University experienced historic growth this fall with the institution’s record-setting freshman class of 3,567 first-year students. Included in the group, and far away from home, were 29 Caribbean scholars. With this being the first time on American soil for many of them, the University has worked to make the transition as seamless as possible.
This is the first year that TSU has successfully recruited a large number of Caribbean students. (Photo by Aaron Grayson)
TSU’s annual International Education Week, observed November 7 -11, has made the Caribbean students feel even more at ease in their “home-away-from home.” The week-long event helped to promote cultural awareness and featured several activities highlighting the native land of the University’s international students. This included Dance Hall Night and lunch-n-learn story circles events for the entire campus.
“We are all from difference places, but it’s still a family because we are relating to being abroad in school,” Tonique Poitier of the Bahamas, said.
Poitier, who is a freshman studying chemistry, said the week gave her and fellow Caribbean students a chance to interact and gain awareness about other cultures as well.
She said most of them met at a welcome reception and dinner for Caribbean students hosted by TSU and the Nashville community. The September event, which featured foods from several of their home islands, was the first of several to help them adjust to college life.
“The welcome dinner made me feel at home,” said Jada Henry, who is an incoming freshman from Jamaica studying Supply Chain Management. “They had Jamaican food and gave good advice.”
Henry hopes to land a career as a Logistics Supervisor with the military. “I take great pride in my place here at Tennessee State University and in the direction my experience has provided for me thus far,” he said.
“The dinner was a very nice gesture,” said Renard Frederick, who is an incoming freshman from Trinidad & Tobago studying Human Performance and Sports Sciences. “It brought all of the Caribbean students together and now we are friends as a result.”
More than 300 Caribbean students applied for the International Tuition Assistance Grant from TSU with the final selection made up of 20 on campus and nine studying online. (Photo by Aaron Grayson)
Frederick wants to become a Sports Physiotherapist working with sports teams, ideally his dream team, Barcelona SC.
According to Dr. Arlene Nicholas-Phillips, executive assistant to President Glover and liaison on Global Initiatives, this is the first time that TSU has successfully recruited a large number of Caribbean students. She attributed this success to the International Tuition Assistance Grant (ITAG) the students received.
“Coming from the Caribbean, I understand the importance of education,” Nicholas-Phillips said. “Parents from the Caribbean understand that no sacrifice is too much to further their students’ education, and they’ve expressed how much of a blessing TSU has been with the ITAG because it’s an opportunity they [otherwise] wouldn’t have.”
Over 300 Caribbean students applied for the ITAG from TSU with the final selection made up of 20 on campus (two from Jamaica, five from Trinidad & Tobago, and 13 from the Bahamas) and nine studying online. The grant requires incoming students to have a minimum 3.25 grade point average and maintain 15 credit hours per semester to complete their degree within four years.
“The average G.P.A. for the incoming scholars is 3.6,” added Nicholas-Phillips. “These are high-performing students, and we know they are dedicated to their education because they know the sacrifice their parents are making.”
D’Neka Cunningham is one of a few transfer students who received the ITAG this semester and said the opportunity means everything to her and her family.
“I’m the oldest of three and first-gen, so I have to set the standard and be the example,” said Cunningham, who plans to return home to the Bahamas with a degree in Architectural Engineering and help improve their residential structures. She recalled how their homes flooded and two of her friends died during Hurricane Dorian in 2019. “We have great structures, but we can improve our homes.”
TSU’s annual International Education Week, observed in November, made the Caribbean students feel even more at ease in their “home-away-from home.” (Photo by Aaron Grayson)
Dr. Coreen Jackson, dean of TSU’s Honors College, said the University’s recruitment efforts outside of the U.S. speaks to the administration’s commitment to being a global institution.
“This is a dream come true for TSU to extend such an awesome opportunity to students in the Caribbean who probably would not have gotten an opportunity for a higher education since there are limited universities for the number of students coming out of high school,” said Jackson, who is also from Jamaica. “It says a lot about our leader who is unselfish, caring, and global-minded.”
Dr. Jackson and her husband, the Rev. Dr. Chris Jackson, hosted the reception and dinner event at their Pleasant Green Baptist church. Rev. Jackson said opening the church doors to welcome the students was a good thing to do. “I have travelled internationally and know what it means to be at an unfamiliar place and be shown care and love,” he said.
Both Nicholas-Phillips and [Coreen] Jackson expressed gratitude for those who volunteered their time and resources to make the welcome dinner a success, sharing that members of the local Caribbean community came together to cook traditional Caribbean foods such as rice and peas, jerk chicken, and roti, and even donated money. Local eatery Jamaicaway Restaurant and Catering also contributed food. The night was capped off with a special presentation by President Glenda Glover and Michael Thomas, President of Atlanta’s Caribbean American Cultural Arts Foundation.
Other TSU faculty and staff attending the dinner included members of the International Recruiting Committee; Global Online AVP Dr. Seay; Chief Data Officer, Dr. Clarke from Trinidad; Health Sciences Professor Dr. Johnson from Jamaica; and members of the OIA team.
Dr. Coreen Jackson said she has plans to start a program where local Caribbean families can “adopt an international student” and provide them additional support from the community while they are away from home. This includes preparing them for the Nashville winter season.
“Many of our international students have not experienced a winter, so I would like to do a drive for winter coats, sweaters, socks, blanket, etc.,” she said. “It would also be nice to have local stores donate new items and/or allow the [international] students to shop at a discounted rate.”
“I am grateful for the opportunity to get a quality education amongst people who look like me,” said Cunningham. “That’s what I’ve been used to my whole life and getting to continue to do that in a place where I feel comfortable is amazing.”
While there’s no place like home, the Caribbean scholars at TSU have a new place to call home for the next four years.
NASHVILLE, Tenn. (TSU News Service) – The American Association of Colleges and Universities has named Tennessee State University to a panel charged with finding alternative ways to make instructional materials more accessible. The goal is to help ease students’ financial burden with the high cost of textbooks.
Dr. Robbie Melton
Reports by The Education Data Initiative show that the average four-year college student paid an estimated $1,226 for textbooks and supplies in academic year 2020-2021. Additionally, the price of textbooks increases by an average of 12 percent with each new edition published, the reports show.
“The rising cost of textbooks is a burden for students. This affects their ability to succeed and even complete their classes,” said Dr. Robbie Melton, interim provost and vice president for academic affairs. She cited a 2021 TSU pilot where 28 instructors saved more than $81,000 while using OER versus commercial textbooks.
“Open Educational Resources are teaching, learning, and research resources in the public domain or released under an intellectual property license that permits the unrestricted use and re-purposing by others,” Melton said. “It includes complete courses, course materials, modules, textbooks, streaming videos, tests, software, and other tools, materials, or techniques used to support access to knowledge.”
Destiny Pennington
To address the high cost of textbooks, the AAC&U selected TSU and 72 other institutions nationwide to participate in its 2022–23 Institute on Open Educational Resources (OER). This yearlong institute supports educators in launching, expanding, or hastening campus adoption of accessible and affordable instructional materials.
“This is great news that my school is part of this effort to help ease this extra burden on students,” said Destiny Pennington, a senior mass communications major from Detroit. “As we matriculate through school and book bundling is no longer an option, we must buy books out of our own pockets, and that’s hard. So, I appreciate TSU for trying to do something.”
Aliyah Holmes, vice president of the Student Government Association, also applauds the effort to identify free or less expensive resources to help students.
Aliyah Holmes
“Sometimes students feel the university is not listening to their problems,” said Holmes, a junior political science major from Houston. “Knowing that TSU is listening to the issue of textbooks as being a problem with the high cost, is very amazing and very appreciative.”
As part of its role, TSU will serve as the lead HBCU in the curation of the HBCU OER Cultural Collection in partnership with MERLOT.org, www.MERLOT.org (higher education teaching and learning materials), and the Massachusetts Institute of Technology Open CourseWare, www.ocw.mit.edu. The effort is supported by a grant from The William and Flora Hewett Foundation: OER Cultural Collection www.HBCULS.ORG.
NASHVILLE, Tenn. (TSU News Service) – Symone D. Sanders-Townsend, political strategist and former senior advisor and chief spokesperson to Vice President Kamala Harris, will headline TSU’s fall 2022 commencement on Saturday, Dec. 3. Sanders, host of the new MSNBC program Symone, will give the keynote address for nearly 600 undergraduate and graduate students in the Gentry Center Complex. The ceremony starts at 9 a.m.
Symone D. Sanders-Townsend
People attending the commencement program are encouraged to wear masks as precaution against the COVID-19, flu and RSV viruses going around. For more information on fall commencement, visit https://www.tnstate.edu/records/commencement/
Sanders has held several high-level positions with national campaigns. In 2016, Rolling Stone magazine recognized her as one of 16 Young Americans Shaping the 2016 Election. A year earlier, Fusion magazine listed her as one of 30 women under 30 who would shape the 2016 election. Sanders is the author of No, You Shut Up: Speaking Truth to Power and Reclaiming America. She holds a bachelor’s degree in business administration from Creighton University. She is married to Shawn Townsend.
At the fall commencement, Sanders is expected to inspire graduates about the story of her humble beginning in Omaha, Nebraska, where she was born, and how she climbed into the limelight in the nation’s capital as a political strategist.
NASHVILLE, Tenn. (TSU News Service) – Tennessee State University is looking to enhance the student experience by establishing a new customer service department. Under the new unit, student concerns and inquiries will be addressed in a timely manner from a central area.
TSU President Glenda Glover explained that the Office of Customer Relations is in its early development stages, and each division will need to develop customer relations goals that ensure seamless communication with the students.
Shaun Wimberly, Jr.
“We are going to assist the divisions periodically to ensure that the goals are being met,” Glover said, referring to customer relations goals for the students.
“And proactively identify long-term resolutions to potential concerns.” Rather if the possible concerns are regarding housing, classes or financial aid, the upcoming office is set to provide resolutions in a timely manner.
The university will establish a Student Customer Service Advisory Committee to kick start the process for establishing the customer relations office.
Shaun Wimberly, Jr., the student trustee on the TSU Board of Trustees, said this office will help bridge any gaps between the students and administration.
TSU freshman Autumn Parker who sang during the Fall 2022 Freshman Convocation, said she looks forward to the university utilizing a customer relations office.
“Including the students and having an interphase is the first step to how we can bridge the gap between our community,” Wimberly said. “This is the first step to get a more unified TSU family.” Wimberly says that himself, along with other fellow student leaders, will build support behind the project to, “actually interphase students into the structure.”
Autumn Parker, a freshman studying political science, believes forming a customer relations office for the students will be beneficial for everyone.
“I think this is a really good idea,” Parker said. “If you have the option to talk to customer relations and get an answer to your solution, I think that would be helpful. The fact that the university is trying to find solutions and answers for the students says a lot. I am looking forward to it.”
