NASHVILLE, Tenn. (TSU News Service) – Tennessee State University, in partnership with the Adult Protective Services of the Tennessee Department of Human Services, hosted the annual CARES (Center on Aging Research and Education Services) Conference June 11-12 at the Avon Williams Campus. The event marked the largest turnout in 15 years, welcoming more than 250 attendees and over a dozen community vendors.

This year’s theme, “Financial Exploitation: Investigations and the Need for Collaboration,” brought together national experts, frontline professionals, and local leaders committed to protecting older Tennesseans. Vendors included Nashville PBS, the Vanderbilt Memory & Alzheimer’s Center, and the Tennessee Department of Veterans Services.
Chantelle Smith, a lawyer and consultant for the U.S. Department of Justice Elder Justice Initiative, with extensive experience prosecuting civil and criminal elder abuse cases, served as the lead facilitator for the conference. The conference also featured panelists and presenters from across the state, including the Tennessee Bureau of Investigation, Ascend Credit Union, and St. Thomas Rutherford Hospital.
Dr. Cara Robinson, chair of TSU’s Department of Social Work and Urban Studies and co-director of CARES, emphasized that the conference not only benefits students in the College of Public Service but also provides vital resources for communities across the state. “Our biggest takeaway is understanding how stakeholders can work together when there’s a suspected case of financial exploitation,” Robinson said.
“Speakers presented real-world cases that showed how institutions collaborate to bring justice for older adults.” She added, “We plan to continue all our efforts through CARES. This is a great opportunity to showcase the impactful work being done at TSU. One of our main goals is to help students learn how to serve, lead, and engage with their communities.”
Dr. Donna Dopwell, also a co-director of CARES, leads the center’s student mentorship efforts. Both Robinson and Dopwell believe the conference gives students a firsthand look at professionals in leadership roles, many of whom are on similar career paths.

Several TSU alumni participated in the conference, including Breion Dixon, a 2020 graduate who served as a volunteer for the Tennessee Caregiver Coalition. “I used to be a caregiver for my grandmother,” Dixon said. “It touched my heart to see how underserved communities are getting the resources they need.” Dixon noted the conference as a reflection of the university’s ongoing commitment to service. “TSU has always been a school of resources. When I stepped on campus, I realized it’s more than just education, it’s about community and family. This conference shows that TSU is all about sharing resources and giving back to the community.”
Rita Fleming, a program leader for family and consumer sciences in TSU’s College of Agriculture, also attended the event to explore elder care resources. “This event was eye-opening and very informative,” Fleming said. “I learned how to resolve issues involving financial scams and how to report these situations effectively. TSU hosting this event reflects our commitment to community outreach both in urban and rural areas.”
The two-day event covered topics such as: Understanding Financial Exploitation, Legal and Investigative Challenges, Prevention and Victim Protection, and Collaborative Action Efforts. This year’s programming centered around real-world case studies that explored the impact of financial exploitation on older victims. Key discussions focused on collaboration between law enforcement and community professionals, strategies to strengthen legal and investigative outcomes, prevention tools, and resources for coordinated local efforts across Tennessee.
As TSU continues to lead in advocacy and education, the CARES Conference remains an example of how the university merges academics with community engagement to address real life issues.
To learn more about the CARES Center, visit tnstate.edu/cares.